FAQs

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You will receive a low and accurate UPS Ground shipping quote as soon as you enter your address when you checkout.

Q: Why are your caustics superior?

  • Purest Grades Available.
  • All US Manufactured.
  • No Asian Imports.
  • Quality Control on all incoming and outgoing shipments.
  • Most suppliers only supply tech grade product.

Q: What is difference between Food and Tech Grade Lye?
A: Food grade has a lower parts per million of heavy metal impurities. 80% of our soap makers prefer our food grade product. It is also used in the creation of many very healthy foods.

Q: Why is your Beef Tallow superior?

  • Only USA Beef.
  • All US Manufactured.
  • Quality Control on all incoming and outgoing shipments.